Welcome to the Ford Battery Collection Assistant

This Assistant can be used by Ford Dealers, Vehicle Dismantlers and other bodies to support the disposal of batteries originating from Ford Vehicles.

Please note the following important information:

• To commence the process, it is important to know the type and condition of the battery. This is determined by the completion of an online evaluation questionnaire.
• We strongly recommend that this is completed offline first, rather than completing the questionnaire online in real-time. The evaluation questions can also be found as a PDF for download and printing in the Documents tab.
• If the evaluation relates to a Ford Field Service Action (FSA), please ensure you have the Full VIN (17 characters) of the vehicle and correct FSA Number available before proceeding further, as both are mandatory inputs.
• Please note that careful and complete answers to all required questions are essential to enable safe transportation of the battery in question. Your company is responsible for any damages resulting from non-compliance with this requirement and Ford reserves the right to take full recourse for any claims in this instance.

Process:

• Step 1: Complete information about your location and your battery.
• Step 2: Complete the evaluation. After completion, you will receive a reference number (this will also be emailed to you).

Your battery evaluation input will then be processed.

• Step 3: You will receive a response via email, including the following; attachments, battery evaluation document and battery shipping document (depending on battery type).

​Select the Request Collection tab to start Step 1.