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Our Privacy Policy

The personal information provided in this form will be shared with the recycling supplier to support the recycling process.

If you are a dealer, further information about the processing of personal data by Ford can be found in your local Ford Dealer Employee Fair Collection Notice.

If you are a dismantler, information about how your personal data is processed by Ford can be found in the Dismantler Privacy Notice below.
 
Dismantler Privacy Notice
 
This notice explains what personal information Ford will collect, how it will be used and who it will be shared with.
 
What personal information will be used
 
Ford collects your personal information:

  • when you fill in the form
  • when you contact Ford (for example, we will keep a record of the information you provide when you write to us or contact our support services)
 The personal information we collect includes:
  • name and contact information of your employer
  • your name and your work-related contact information
  • your comments
We may be required by law to collect certain personal information. In some circumstances, we may also be required to collect your personal information as a result of a contractual relationship with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.
 
How your personal information will be used
 
We use the personal information we collect to:
  • support the recycling process
  • fulfil your requests
  • manage and improve our business and our relationship with you and your employer
  • comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, and to prevent and detect crime and fraud, or protect your, our or others’ rights
We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which it is collected and as required to comply with applicable legal and regulatory obligations. This generally means holding your personal information for as long as one of the following apply:
  • your personal information is reasonably required in order to provide the services you have requested (for example, to access a Ford system)
  • your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period) or
  • applicable laws or regulations otherwise require the retention of your personal information
Who your personal information will be shared with
 
Your personal information may be disclosed to:
  • companies or other organisations that we have engaged to provide services on our behalf such as web-hosting companies and information technology providers
  • companies or other organisations that support the recycling process
  • affiliates and other companies of the Ford Motor Company Group. A list of Ford Motor Company Group companies worldwide is available under: https://www.ford.eu/ford-group-companies
  • professional advisors
  • any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues
Transferring your personal information internationally
 
Your personal information will be treated in accordance with applicable law concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA (including to the USA). The countries to which we transfer your personal information may not be regarded by the European Commission as ensuring an adequate level of protection for personal information. As a result, when we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected, irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how Ford protects your personal information when it is transferred outside the EEA, or to obtain a copy of the safeguards we put in place to protect your personal information when it is transferred, please use the contact details below.
  
The lawful grounds that will be relied upon when your personal information is used
 
There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:
  • where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract
  • where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected
  • where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation

Your rights
 
You have the right as an individual to find out what information Ford holds about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organisations (this is often referred to as the right to 'data portability'). 
 
If you have questions or concerns regarding Ford's use of your personal information, or would like to access the information that Ford holds about you or exercise any of the other rights you have in relation to your personal information, please contact the respective data controller:
 
Data Controller for battery disposal of Commercial Vehicle batteries:
 
Ford Motor Company Limited. Registered in England: No.235446, Registered Office: Arterial Way, Laindon, Essex SS15 6EE
 
Privacy Enquiry
PO Box 616
Hull
HU9 9PR
Data Protection Officer: DPeurope@ford.com

Data Controller for battery disposal of Passenger Vehicle batteries:

Ford-Werke GmbH, Henry-Ford-Str. 1, 50735 Cologne.
 
Ford-Werke GmbH
PO Box 710265, 50742 Köln,
Tel. +49 221 90-33333, E-Mail: Kunden@ford.com
 
Data Protection Officer: dsb@ford.com

We encourage you to contact us to update or correct your personal information if it changes or if the personal information we hold about you is inaccurate.
 
If you have a complaint about the way in which Ford uses your personal information, we hope that in the first instance you will contact us. You may, however, also make a complaint to the competent data protection authority. 

 For more information on Ford's policies please click here.